Privacy Policy
Last updated: December 2024
1. Introduction
ElevateTech ("we", "our", or "us") is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 ("POPIA") and other applicable South African legislation.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from our online store.
2. Information We Collect
We may collect the following types of personal information:
- Identity Information: Name, surname, ID number (where legally required)
- Contact Information: Email address, phone number, physical address
- Transaction Information: Purchase history, payment details, order information
- Technical Information: IP address, browser type, device information
- Usage Information: How you interact with our website
3. How We Use Your Information
We use your personal information to:
- Process and fulfill your orders
- Communicate with you about your orders and account
- Provide customer support
- Improve our website and services
- Send marketing communications (with your consent)
- Comply with legal obligations
4. Your Rights Under POPIA
Under POPIA, you have the right to:
- Access your personal information
- Request correction of your personal information
- Request deletion of your personal information
- Object to processing of your personal information
- Lodge a complaint with the Information Regulator
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes SSL encryption for data transmission and secure storage practices.
6. Third-Party Sharing
We may share your personal information with:
- Payment processors to complete transactions
- Delivery partners to fulfill orders
- Service providers who assist our operations
- Legal authorities when required by law
7. Contact Us
For any questions about this Privacy Policy or to exercise your rights, please contact our Information Officer:
Email: privacy@elevatetech.co.za
Phone: [Phone Number]
Address: [Physical Address]
Note: This is a placeholder document. Please consult with a legal professional to ensure your Privacy Policy meets all POPIA requirements specific to your business operations.