Terms & Conditions

Last updated: December 2024

1. Introduction

Welcome to ElevateTech. These Terms and Conditions govern your use of our website and the purchase of products from our online store. By accessing or using our website, you agree to be bound by these terms.

These terms are governed by the laws of the Republic of South Africa, including the Electronic Communications and Transactions Act 25 of 2002 ("ECTA") and the Consumer Protection Act 68 of 2008 ("CPA").

2. Company Information (ECTA Section 43)

Trading Name: ElevateTech
Registration Number: [Company Registration Number]
VAT Number: [VAT Number]
Physical Address: [Physical Address]
Email: info@elevatetech.co.za
Phone: [Phone Number]

3. User Accounts

When creating an account, you agree to:

  • Provide accurate and complete information
  • Keep your login credentials secure
  • Notify us immediately of any unauthorized access
  • Be responsible for all activities under your account

4. Pricing and Payment

All prices displayed on our website are in South African Rand (ZAR) and include VAT unless otherwise stated.

  • Prices may change without prior notice
  • The price at checkout is the final price
  • Delivery fees are calculated separately and shown before payment
  • We accept [payment methods]

5. Ordering and Delivery

In accordance with ECTA Section 46, we will deliver orders within 30 days of receiving payment unless otherwise agreed.

  • Orders are subject to availability
  • We will notify you if there are any delays
  • Risk passes to you upon delivery
  • You must inspect goods upon delivery

6. Cooling-Off Period (ECTA Section 44)

You have the right to cancel your order within 7 (seven) days after receiving the goods, without giving any reason and without penalty. To exercise this right, you must notify us in writing and return the goods unused. We will refund the full purchase price within 30 days.

This right does not apply to perishable goods, sealed goods unsuitable for return due to health/hygiene reasons, digital content, or goods made to your specifications.

7. Intellectual Property

All content on this website, including text, images, logos, and software, is the property of ElevateTech or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or use any content without written permission.

8. Limitation of Liability

To the fullest extent permitted by law, ElevateTech shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products. This does not affect your statutory rights under the CPA.

9. Dispute Resolution

Any disputes shall be referred to mediation before legal action. You may also lodge complaints with the National Consumer Commission or the Information Regulator as appropriate.

10. Governing Law

These Terms and Conditions are governed by the laws of the Republic of South Africa. Any legal proceedings shall be conducted in the courts of South Africa.

Note: This is a placeholder document. Please consult with a legal professional to ensure your Terms and Conditions meet all ECTA and CPA requirements specific to your business operations.