PAIA Manual
Promotion of Access to Information Act 2 of 2000
Last updated: December 2024
1. Introduction
This manual is published in terms of Section 51 of the Promotion of Access to Information Act 2 of 2000 ("PAIA") and Section 17 of the Protection of Personal Information Act 4 of 2013 ("POPIA").
The purpose of this manual is to inform the public about the records held by ElevateTech and explain the procedure for requesting access to such records.
2. Company Details
Name: ElevateTech (Pty) Ltd
Registration Number: [Registration Number]
Physical Address: [Physical Address]
Postal Address: [Postal Address]
Email: info@elevatetech.co.za
Phone: [Phone Number]
Website: www.elevatetech.co.za
3. Head of Private Body / Information Officer
Name: [Full Name]
Position: Information Officer
Email: paia@elevatetech.co.za
Phone: [Phone Number]
4. Guide on How to Use PAIA
The South African Human Rights Commission (SAHRC) has compiled a guide on how to use PAIA. This guide is available from the SAHRC at:
Website: www.sahrc.org.za
Email: paia@sahrc.org.za
Phone: 011 877 3600
5. Categories of Records Held
ElevateTech holds the following categories of records:
Company Records
Memorandum of Incorporation, share certificates, minutes of meetings, resolutions
Financial Records
Annual financial statements, tax returns, banking records, invoices
Human Resources Records
Employment contracts, payroll, training records, disciplinary records
Customer Records
Order history, delivery information, payment records, correspondence
Marketing Records
Marketing materials, advertising campaigns, customer preferences
6. How to Request Access
To request access to records, you must complete the prescribed form (Form C for private bodies) and submit it to our Information Officer. The form must include:
- Your full name and contact details
- Proof of identity
- Description of the records you wish to access
- The form of access required (copy, inspection, etc.)
- The reason for the request
7. Fees
The following fees may apply to your request:
- Request Fee: R50.00 (payable upfront)
- Photocopy Fee: R1.10 per page
- Search Fee: R30.00 per hour after the first hour
- Deposit: May be required for extensive requests
8. POPIA Information
In terms of POPIA Section 17, we process personal information for the following purposes:
- Processing customer orders
- Providing customer support
- Marketing (with consent)
- Compliance with legal obligations
Categories of data subjects include: customers, employees, suppliers, and website visitors.
9. Availability of This Manual
This manual is available for inspection at our premises and on this website. A copy may be obtained from the Information Officer at a cost of R1.10 per page.
Note: This is a placeholder document. Please consult with a legal professional to ensure your PAIA Manual meets all legal requirements specific to your business operations.